Refurbished Phone Exchange Blog

Before we dive into any details, lets discuss what exactly End-of-Life or EOL means for your desktop phones and phone system.  As newer hardware technology replaces older outdated gear, support for the older "legacy" equipment is ended.  This means the item will no longer be manufactured or supported, and often times you're encouraged to migrate to a newer system.  Another term used by NEC is EOS, or End-of-Sale.  A self explanatory title, this is the date in which sales for the product will end.  Although you could still purchase the item refurbished from a third party or vendor, the manufacturer...

Replacing the battery in your Plantronics headset is simple and quick. The guide applies to changing the battery in your CS-50 or CS-55 headsets. The first step is to locate the battery door on the inside of your headset. Pinch the headset’s battery door cover in on the sides to loosen it up. The battery door will then pull back and reveal your old battery. You’ll want to disconnect the battery from the wire connector. Once disconnected, pull the old battery from the unit. You’ll then want to take your new Plantronics battery out of the package and line it...

When using the Adtran Total Acess 908e, an administrator can accept SIP trunks or T1/PRI circuits to provide PSTN connectivity to their system. Regardless of this choice, the user will need to configure users. To add users and extensions to an Adtran Total Access 908e, follow this simple guide. First, you’ll want to log into the Web based graphical user interface (GUI). To log in, open your web browser and navigate to your Total Access’ IP address /admin. So if your 908e has an IP address of 10.10.10.1, you’d navigate to 10.10.10.1/admin. If you cannot log on to the Web GUI,...

The Polycom SoundStation 2 is an analog conference phone built to provide high quality audio conference calls. With Polycom’s Acoustic Clarity Technology and support for dynamic noise reduction, the SoundStation 2 remains one of the most popular conference phones on the market. As an analog conference phone, it uses the G.711 mu-law codec to generate phone conversations, allowing for broad inter-operability. Is the Polycom SoundStation 2 Right For Me? The Polycom SoundStation 2 is directly compatible with traditional phone lines when a phone system is not used. These include digital phone lines from a cable provider such as Comcast or...

ShoreTel voice switches come in many different variations and configurations. These voice switches are designed to be used across many different platforms and businesses from small to large. Whether you use SIP trunks, analog trunks, or T1; there is a ShoreTel voice switch for you! ShoreTel Voice Switches with T1 Circuits: Several voice switches have a T1 circuit port built in to allow for termination of a digital circuit. The table below showcases the switches that can handle a digital circuit. You’ll want to use one of these switches if you have a T1: Switch Digital Trunk IP Phones Supported...