The Refurbished Guarantee
Buy with confidence knowing you're covered for one year!
We sell new and refurbished...
Here at Refurbished Phone Exchange we sell Grade-A refurbished and new products. Unless specifically noted, the condition should be considered refurbished. Refurbished doesn't mean there was something wrong with the unit. Our gear is pulled from working environments and is known as OOSW, or "Out Of Stock Working". We run each product through our 6-step refurbing process which ensures it's fully functional and in "like new" condition.
If for any reason you are not fully satisfied with your purchase, please contact us immediately so we can work to rectify the problem. Refurbished Phone Exchange guarantees we will do what it takes to earn your repeat business.
6-Step Refurbing Process
Every item is tested on a compatible system by our professional staff to ensure full functionality.
Every item is thoroughly inspected for any dings, dents or blemishes.
Every item is cleaned and disinfected with special cleaning solutions to prevent any discoloration.
All required accessories are included whether it's a switch, phone, module, etc.
Every refurbished product undergoes our quality control process conducted by a manager.
The item is individually and securely boxed, labeled, and stored in our climate controlled warehouse.