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ShoreTel Phone Guide - learning the basics

Posted by Rick Torres on

ShoreTel phones have always been hot commodities here at Refurbished Phone Exchange.  They come preconfigured and packed with important features, have a simple yet elegant design, and come in a wide range of prices.  Since we love ShoreTel phones so much here, we've decided to create a ShoreTel Phone Guide to help our customers pick the VoIP phone that's right for their business.

 

ShoreTel Phone Glossary

  • 110
  • 115
  • 210
  • 212K
  • 230
  • 230G
  • 265
  • 420
  • 480
  • 530
  • 560
  • 560G
  • 565G
  • 655

 

ShoreTel 110 IP Phone

ShoreTel 110 IP PhoneThe ShoreTel 110 is perfect when desk space is at a minimum.  The 110 comes in black and silver, features a 1 line display and Integrated Ethernet switch.  It can be powered by an 802.3af compliant switch or power injector.  The ShoreTel 110 starts around $44.

 

 

 

 

 

 

 

 

ShoreTel 115 IP Phone

ShoreTel 115 IP PhoneThe ShoreTel 115 is compact in size just like the 110, but comes with a full duplex speakerphone.  The 115 comes in black and silver, has a 1 line display, and Integrated Ethernet switch.  It can be powered by an 802.3af compliant switch or power injector.  The ShoreTel 115 starts around $79.

 

 

 

 

 

 

 

 

ShoreTel 210 IP Phone

ShoreTel 210 IP PhoneThe ShoreTel 210 is a bit larger than the 110 and 115 versions, and is a perfect choice for those desks with a low call volume.  The 210 comes in black or silver and features a 2 line display, a full duplex speakerphone, and Integrated Ethernet switch.  The 210 can be powered by a PoE switch or power injector and starts around $59.

 

 

 

 

 

 

 

ShoreTel 212K IP Phone

ShoreTel 212K IP PhoneThe ShoreTel 212K supports up to 12 phone lines with 12 programmable buttons, and was designed as a phone that can mimic key systems for businesses.  The 212K is a perfect choice for those who manage multiple lines.  This phone also features a full duplex speakerphone, self-labeling programmable buttons, and an Integrated Ethernet switch.  The ShoreTel 212K comes in black or silver and can be powered by a PoE switch or power injector.  This phone starts around $139.

 

 

 

 

 

ShoreTel 230 & 230G IP Phone

ShoreTel 230 IP PhoneThe ShoreTel 230 and ShoreTel 230G are designed to be the ideal business phone for your office. They both look identical coming in black or silver, but are in fact two very different phones.  Customers often ask what the "G" stands for and why it is so much more expensive, well, allow us to explain.

The "G" in 230G stands for gigabit, enabling your computer to share the same drop as your phone without losing any network speed.  The ShoreTel 230G comes with an Integrated VPN Client and Gigabit Ethernet Switch and can be powered by an 802.3af compliant switch or gigabit power injector.  Both versions feature a  large display, 3 lines, full duplex speakerphone and headset jack.  The ShoreTel 230 starts around $98 and the ShoreTel 230G starts around $259.

 

 

 

 

 

ShoreTel 265 IP Phone

ShoreTel 265 IP PhoneThe ShoreTel 265 was designed to be a top of the line business phone, boasting some major upgrades from the ShoreTel 230.  The 265 comes standard with a large graphical display, and features six lines instead of only three like the 230.  The ShoreTel 265 also comes with a full duplex speakerphone and an Integrated Ethernet Switch.  This phone comes in either black or silver, and can be powered via PoE or power injector.  The 265 starts around $204.

 

 

 

 

 

 

 

ShoreTel 420 IP Phone

ShoreTel IP 420 PhoneThe ShoreTel 420 is a new addition to the ShoreTel IP phone lineup, and sports an elegant new ergonomic design.  The 420 is designed to work with the new ShoreTel Sky system as well as ShoreGear Voice Switches.  The 420 features a 2 line backlit display, Integrated Ethernet Switch, G.722 HD voice audio codec, and full duplex speakerphone.  The great thing about the ShoreTel 420 is that it runs on SIP instead of MGCP.  This phone is compact in size so it won't take up valuable desk space, and can be powered by an 802.3af compliant switch or power injector.  The ShoreTel 420 starts around $169.

 

 

 

 

 

ShoreTel 480 IP Phone

ShoreTel IP 480 Phone - NEW

The ShoreTel 480 is another new addition to the ShoreTel IP phone lineup which is designed for the ShoreTel Sky system or ShoreGear voice switch.  A major improvement is that the 480 runs on SIP instead of MGCP like earlier phones.  The 480 supports up to eight lines and features a backlit display, Integrated Ethernet Switch, visual voicemail, G.722 HD voice audio codec, and full duplex speakerphone.  The 480 only comes in black, is powered by an 802.3af compliant switch or power injector, and cost $279 brand new.

 

 

 

 

 

ShoreTel 530 IP Phone

ShoreTel 530 IP PhoneThe ShoreTel 530 is a great phone for handling the everyday workload your business encounters.  The 530 supports three lines and comes with a large seven line display, four soft keys, a full duplex speakerphone, and a built-in headset jack.  The ShoreTel 530 has an integrated 10/100 Ethernet switch that allows your computer and phone to share the same network drop without sacrificing speed.  The 530 comes in black or silver, and can be powered by either an 802.3af compliant switch or power injector. The ShoreTel 530 starts around $79. 

 

 

 

 

ShoreTel 560 & 560G IP Phone

ShoreTel 560 IP PhoneThe ShoreTel 560 has two different version just like the 230.  The ShoreTel 560 and 560G are designed for executives and those who require a high performance phone to keep up with their needs.  Both versions of the ShoreTel 560 come in black or silver, support up to six lines, feature a large display, LED status indicators, a full duplex speakerphone, and a built-in headset jack.  

However, the 560G has an Integrated 10/100/1000 Ethernet Switch which is gigabit speed, whereas the 560 only has a 10/100 Ethernet Switch.  The ShoreTel 560G also features a VPN Client and must be powered by a gigabit power injector or 802.3af compliant switch.  The 560 starts around $109 and the 560G starts around $199.

 

 

 

 

 

ShoreTel 565G IP Phone

ShoreTel 565G Gigabit IP PhoneThe ShoreTel 565G is an advanced and feature rich phone that will certainly satisfy the needs of the most demanding executives, while remaining affordable at the same time.  The 565G supports up to six lines and features an integrated VPN client, Gigabit Ethernet Switch (10/100/1000), large color graphical display, full duplex speakerphone, built-in headset jack, and compatibility with Bluetooth 2.0 headsets.  The ShoreTel 565G comes in two colors, black or silver, and is powered by either an 802.3af compliant switch or a gigabit power injector.  The 565G starts around $329.

 

 

 

 

 

ShoreTel 655 IP Phone

ShoreTel IP655The ShoreTel 655 is the most advanced and elegantly designed phone offered by ShoreTel.  From the beginning stages this phone was meant to be an executive phone and it has certainly succeeded in that regard.  The 655 has a large (640x480 pixel) color touchscreen display that even provides vibration feedback every time you make a selection.  The 655 supports up to twelve lines and also features a full duplex speakerphone, VPN client, gigabit Ethernet switch, visual voicemail, and even accepts external microphones.  If you are looking for the best IP phone on the market, the ShoreTel 655 is the one for you.  The 655 comes in the silver and black color scheme, and must be powered by either an 802.3af complient switch or a gigabit power injector.


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