Creating Users on an Adtran Total Access 908e

Posted by Jeff Csisar on

When using the Adtran Total Acess 908e, an administrator can accept SIP trunks or T1/PRI circuits to provide PSTN connectivity to their system. Regardless of this choice, the user will need to configure users. To add users and extensions to an Adtran Total Access 908e, follow this simple guide.

First, you’ll want to log into the Web based graphical user interface (GUI). To log in, open your web browser and navigate to your Total Access’ IP address /admin. So if your 908e has an IP address of, you’d navigate to If you cannot log on to the Web GUI, you’ll need to enable the web GUI on your Adtran Total Access.

After you’ve logged on,  you’ll want to navigate to Voice > Stations > User Accounts on the left side. You’ll see the ability to add new users. Select add new user to be prompted to further. You’ll be able to select to add either a SIP, analog, or virtual extension. If you select analog, you’ll be prompted to select which FXS port the user should be connecting with. You’ll also have to pick an extension. For SIP users, you’ll need to also set up the user’s VoIP settings. You’ll want to specify the SIP identity and associated SIP trunk for the user. You’ll want to confirm trunk authentication with a user and password.  The SIP user setup is often used with hosted phone system applications.

Using Ring Groups on Your Total Access 908e

Once you have users set up on your Total Access, you can set up ring groups to have entire groups of phones in your office ring at once if a specific DID is called. Using this can allow you to bypass using ring groups in your legacy PBX or even control which analog line should ring going into your analog PBX system. You can use this to direct appropriate calls to Fax machines in your office.

To enable ring groups, navigate to Voice > Stations > Ring Groups and select the extension should ring the group. By default, this is 8001. It will prompt you for a description and a ring group type. If you want all lines to ring at once, select All Ring. Once you select add group you’ll be taken to a more advanced menu. Here you can specify the DID that should trigger the ring group as well as what extensions should be rung by the DID. To add extensions, select Add members from the member list tab at the bottom of the screen.

Call Coverage

Here you can also specify call coverage. If a call is not answered at once of these trunks in the specified amount of time you can direct the phone call somewhere else through call coverage, including to a separate building or external number.

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