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Refurbished Phone Exchange Blog — Phone Systems

NEC DTL and ITL End of Life (EOL), and what to consider

Posted by Rick Torres on

Before we dive into any details, lets discuss what exactly End-of-Life or EOL means for your desktop phones and phone system.  As newer hardware technology replaces older outdated gear, support for the older "legacy" equipment is ended.  This means the item will no longer be manufactured or supported, and often times you're encouraged to migrate to a newer system.  Another term used by NEC is EOS, or End-of-Sale.  A self explanatory title, this is the date in which sales for the product will end.  Although you could still purchase the item refurbished from a third party or vendor, the manufacturer...

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Connecting a Polycom SoundStation 2 Conference Phone to a Digital System

Posted by Jeff Csisar on

The Polycom SoundStation 2 is an analog conference phone built to provide high quality audio conference calls. With Polycom’s Acoustic Clarity Technology and support for dynamic noise reduction, the SoundStation 2 remains one of the most popular conference phones on the market. As an analog conference phone, it uses the G.711 mu-law codec to generate phone conversations, allowing for broad inter-operability. Is the Polycom SoundStation 2 Right For Me? The Polycom SoundStation 2 is directly compatible with traditional phone lines when a phone system is not used. These include digital phone lines from a cable provider such as Comcast or...

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What ShoreTel Voice Switch is Right For Me?

Posted by Jeff Csisar on

ShoreTel voice switches come in many different variations and configurations. These voice switches are designed to be used across many different platforms and businesses from small to large. Whether you use SIP trunks, analog trunks, or T1; there is a ShoreTel voice switch for you! ShoreTel Voice Switches with T1 Circuits: Several voice switches have a T1 circuit port built in to allow for termination of a digital circuit. The table below showcases the switches that can handle a digital circuit. You’ll want to use one of these switches if you have a T1: Switch Digital Trunk IP Phones Supported...

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The Differences Between the Toshiba DK424i and CIX 670 Phone Systems

Posted by Rick Torres on

The Toshiba DK424i and Toshiba CIX 670 phone systems look identical to the average user, and indeed they are the same physical cabinet with different internal modules. The Toshiba DK424i was released the year prior to the official release of the CIX 670, and was meant to be a stop gap release before the unveiling of the CIX 670. Toshiba DK424i System The Toshiba DK424i has little to do with the original DK424 phone system. The Toshiba Dk424i can use several of the same cards as the original DK series of chassis, including the PIOUS and IMDU cards. The system...

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What Are the Differences Between ESI IVX Phone Systems?

Posted by Rick Torres on

ESI is an American manufacturer of phone systems, which was founded back in 1987.  Over the past 28 years ESI has released several different models of phone systems.  Many of these systems begin with "ESI IVX", IVX standing for "integrated voice exchange".  This brings us back to the topic of our blog... so what's the differences between all the IVX phone systems? ESI IVX Classic: This phone system is not actually called the IVX Classis. Rather, this is the colloquial name given to the system which is simply known as the ESI IVX. The system only works with the EKT-A...

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