Refurbished Phone Exchange Blog — wireless

A very common question we receive from our customers is "how do I change the battery in my Plantronics CS70VT or CS70N wireless headset?" - and the answer is... not very easily.  Unlike the CS50 or Savi 740 (among other versions), the CS70 features an ear loop style headset where the battery is actually soldered in.  This is true for the CS70 models, Savi 730, Voyager 510S, and virtually every ear loop style Plantronics headset.  Although the ear piece is soldered in, this doesn't mean changing the battery is impossible.  Follow the directions below and you'll be able to extend...

Plantronics is the leader when it comes to wireless headset systems because they produce high quality products with amazing sound quality.  Here at Refurbished Phone Exchange, it's the CS series of headset systems that seem to be the most popular, although the Savi series run a very close second.  Both series have the option of adding the HL10 Handset Lifter which makes it possible for you to answer and end your phone calls even when you are in another room, or on the other side of the office. About the HL10 Handset Lifter The Plantronics HL10 Handset Lifter is a nifty device...

The Plantronics Electronic Hook Switch (EHS) cable is an add on cable for Plantronics’ wireless headsets that enables remote answer of phone calls away from the desk. With the Plantronics EHS cables, users can answer a call even if they’re not at their desk. Without an EHS cable, users would have to answer the call from the phone or use an HL-10 handset lifter. EHS Cables Compared to HL10 Lifters The Plantronics EHS cables do the same job as Plantronics HL10 lifters, but they go about it in very different ways. Where the HL10 works through physically lifting a phone’s...

Narrowband, and more frequently Wideband are becoming buzzwords in the telecom world. Narrowband and Wideband audio refers to telephone audio sampling, how much of the frequency range is sampled provides us with the differences of narrowband and wideband. Narrowband audio is sampled at 8,000 Hz and Wideband is sampled at 16,000 Hz providing a much wide range of human tonality to pass through.   Narrowband Audio: Narrowband comes in many variations, but the most traditional version of this style of codec is the G.711. G.711 actually refers to two different codecs: G.711 mu-law is used in North America while...

  Plantronics is known for producing stylish, high quality wireless headset systems and accessories.  Here at Refurbished Phone Exchange, we focus on the business-class series of products such as the CS and Savi series.  The other day, I was asked by a customer what my personal favorite wireless headset system is... and why.  Well, my favorite is the Plantronics CS540 and I'll try to limit my answer to five reasons.   1) DECT 6.0 (1.9 GHz) The first reason is because the CS540 uses DECT technology, operating at a frequency of 1.9GHz.  DECT 6.0 isn't unique to the CS540, many...