Refurbished Phone Exchange Blog — Headset

So you received your refurbished Plantronics CS50 or CS55 headset. You set up your Plantronics CS50 correctly and you synchronized your CS50 base and headset unit successfully. You press the talk button on your headset to start a conversation, but you hear nothing. What gives!? The answer might be simpler than you think.   Located on the side of a Plantronics CS50 or CS55 is a small circular dial with a slot cut out for what looks like a flathead screwdriver (see the red arrow). That is a call tune adjuster, and it is likely your headset system is out of tune...

The Plantronics Calisto phone and headset system are a unique pairing for small office / home office (SOHO) type setups. The Calisto headset and phone are synchronized to each other and not through the base as the handset is to the call. The headset and phone are connected through Bluetooth. Plantronics Calisto headsets are run on the Bluetooth technology standard. This standard has been formalized as IEEE 802.15.1. This standard was designed to support the creation of personal area networks, or small networks that connect devices such as wireless speakers, microphones, headsets, and storage devices. The benefit of knowing your...

Many customers have trouble pairing their CS-50 headset to the base of the unit. Our refurbished Plantronics CS50 headsets all come configured when we ship them, but if there is a problem with the unit not making sound, these few simple steps can help you get up and running. To pair the headset and base together, first start with the base. On the back of the base, you’ll find two arrow shaped buttons, one pointing up and the other down. Press these buttons for five seconds until the red power light of the base begins to flash. Once the red...