Refurbished Phone Exchange Blog — how-to

  Customers looking to replace their 3Com phones often run into the challenge of confusing part numbers when replacing their phone. There are several models of phones available for the NBX system. To make things more complicated, many of the phones have an A and B revision.   This leaves us with the most common phones we sell, the 3Com NBX 3C10402A and NBX 3C10402B. To most people these phones are almost identical in appearance and function. These phones will work, for the most part, on both systems.   There is one key difference. The 3Com 3102A phone works with...

Many customers have trouble pairing their CS-50 headset to the base of the unit. Our refurbished Plantronics CS50 headsets all come configured when we ship them, but if there is a problem with the unit not making sound, these few simple steps can help you get up and running. To pair the headset and base together, first start with the base. On the back of the base, you’ll find two arrow shaped buttons, one pointing up and the other down. Press these buttons for five seconds until the red power light of the base begins to flash. Once the red...

We've had a few customers ask for help when setting up their Plantronics CS50 wireless headsets.  In response, we created this short video as a how-to/setup guide which should answer some of the basic questions.  

  The steps below will guide you through the process of resetting your Cisco 7960G phone to factory default.  The process is easy and you'll be done in a couple minutes.  Be sure to key the sequences in exactly as they appear, because if you don't the phone will not successfully complete the process.  Also, if you take longer than about a minute (60 seconds) to make a selection during one of the steps, the phone will continue with its normal start-up process and fail to reset to factory default.  OK, lets begin...   Step One: To begin, make sure...